Diligent Robotics :: Socially Intelligent, Human-Centered Robots Designed to Work Collaboratively With Clinical Staff in Hospitals

Diligent Robotics is a leading Austin, Texas-based healthcare robotics company founded in 2017 by roboticists Andrea Thomaz and Vivian Chu. The company develops socially intelligent, human-centered robots designed to work collaboratively with clinical staff in hospitals. Its mission is to reduce the burden of routine, non-patient-facing tasks so nurses and care teams can focus more on direct patient care, improving outcomes, staff satisfaction, and operational efficiency. Diligent has emerged as one of the most successful hospital service robotics companies, with its robots deployed across multiple major U.S. health systems.

The company’s flagship product is Moxi, a mobile manipulator robot specifically engineered for hospital environments. Moxi combines advanced AI, mobile manipulation, social intelligence, and human-guided learning to perform logistical tasks safely alongside humans. It is one of the few hospital robots capable of autonomous navigation in dynamic clinical settings while interacting naturally with staff and patients.

Key Capabilities of Moxi:

• Fetch & Deliver Tasks: Transports medications, lab specimens, supplies, meal trays, and other items throughout the hospital 24/7.
• Seamless Integration: Works with existing hospital systems and clinical workflows, including Meds-to-Beds programs.
• Social Intelligence: Features friendly behaviors such as waving, displaying heart eyes, and safe, predictable movement to build trust with hospital staff and patients.
• Advanced Autonomy: Uses sophisticated AI for navigation, obstacle avoidance, elevator operation, and task prioritization in complex, crowded environments.
• Proven Impact: Hospitals report significant time savings for nurses (hundreds of hours returned), improved on-time medication delivery, and positive staff and patient experiences.

Moxi is designed with strong safety protocols, enterprise-grade security, and scalability for fleet deployment. Diligent Robotics continues to refine Moxi through real-world hospital data and feedback, focusing on expanding its capabilities and deepening integration with hospital operations. The company is widely regarded as a pioneer in practical, socially aware hospital service robotics.