Bell & Howell :: Deep Expertise in Robotics, Mechatronics & Data-Driven Maintenance

Bell and Howell is a leading North American provider of industrial automation, mechatronics equipment, and comprehensive field services. Headquartered in Durham, North Carolina, the company delivers mission-critical automation solutions and 24/7 support to manufacturers, distributors, and service organizations across multiple industries. With deep expertise in robotics, mechatronics, and data-driven maintenance, Bell and Howell positions itself as a preferred partner for companies that require reliable, high-performance automated systems backed by world-class service.

The company’s robot-based products focus on high-density robotic systems, automated storage and retrieval, and intelligent pickup solutions. Its Automated Pickup portfolio includes grocery lockers, pharmacy prescription kiosks, and high-security robotic pickup systems that combine robotics with temperature-controlled and ambient storage environments. These solutions enable 24/7 unattended retrieval while integrating real-time inventory tracking, secure access controls, and seamless e-commerce order fulfillment.

In Packaging Automation, Bell and Howell offers 3D automated packaging systems, bagging solutions, and padded mailer automation that use robotics for dynamic package sizing, in-line branding, and high-speed material handling. Production Mail solutions feature high-volume and mid-volume inserters, specialty inserters, and secure card processing systems that incorporate robotic feeding, camera verification, and inkjet printing for accurate, traceable mail assembly.

Factory Automation and Specialty Solutions further highlight the company’s robotic capabilities through custom robotic cells for assembly, dispensing, and verification tasks. Bell and Howell also provides OEM equipment refurbishing, installation services, and field upgrades, often integrating robotics into legacy production lines to extend equipment life and improve throughput.

The company’s strength lies in pairing advanced robotic hardware with its proprietary Integrated 360™ platform, which enables remote diagnostics, predictive maintenance, and AI-assisted dispatch. This service-first model supports thousands of installed systems across retail, pharmaceuticals, packaging & parcel, production mail, and print industries. By combining robotics with deep service expertise, Bell and Howell helps customers reduce labor dependency, increase operational uptime, and scale automation without managing multiple vendors.