Promobot (promo-bot.ai) :: Manufacturer of Autonomous Service Robots for Business Applications

Promobot (promo-bot.ai) is a leading manufacturer of autonomous service robots for business applications, founded in 2013–2015 in Russia (Perm) with international operations, including offices in the United States.

The company specializes in developing humanoid and service-oriented robots that handle customer-facing roles, automating routine tasks while enhancing user engagement through AI, speech recognition, face recognition, autonomous navigation, and interactive capabilities. Promobot focuses on mechatronics, electronics, artificial intelligence, neural networks, human-machine interaction, and even artificial skin/muscles. Their robots are designed for indoor use in sectors like retail, hospitality, exhibitions, education, healthcare, administration, and tourism.

Flagship product is the Promobot V4, a versatile autonomous service robot. It functions as a consultant, promoter, tour guide, administrative assistant, concierge, or information kiosk. Key features include natural conversation (answering questions, holding dialogues, telling jokes, giving compliments), face recognition, obstacle avoidance, autonomous movement and self-charging, content display on built-in screens, integration with third-party systems, and customizable movements/emotions/phrases via an easy no-code interface. The robot has a sturdy metal body with safety sensors to prevent harm to people. It supports multiple languages and comes with 1-year warranty plus ongoing technical monitoring.

Promobot robots operate fully autonomously without constant human control. They attract attention, boost visitor loyalty, reduce staffing needs for repetitive tasks, and provide 24/7 service. Use cases include conducting tours at exhibitions, issuing keycards and navigation assistance in offices/hotels, promoting products in retail, visitor registration, and educational platforms (e.g., Rooky and Robox for learning robotics). Clients worldwide have deployed them in shopping centers, offices, events, and even innovative setups like robotic cafes or circus shows.

The company has produced multiple generations (V1 to V4), expanded globally to dozens of countries, and delivered hundreds of robots and devices. It emphasizes reliability, ease of setup, and continuous support. Promobot has gained significant media attention, including incidents like the 2019 Tesla robot collision at CES and deployments during the COVID-19 period. They also explored humanoid projects (e.g., Robo-C with customizable faces), though the current humanoid initiative has concluded.

With a strong track record—residencies in Skolkovo and Hong Kong Science Park, awards like Slush Startup Superstar and Forbes 30 Under 30 recognition—Promobot positions itself as a pioneer in service robotics. They offer partnership/dealer opportunities, configurators for custom builds, leasing options, and focus on long-term strategy through 2036 for broader applications in medicine, education, and industry. Their robots represent practical automation that improves efficiency while creating engaging, futuristic customer experiences.