Relay Robotics :: Autonomous Delivery Robots for Hospitals & Hotels

Relay Robotics (formerly Savioke) is a leading American robotics company specializing in autonomous delivery robots for hospitals and hotels. Founded in 2013 and headquartered in San Jose, California, the company designs and deploys reliable, user-friendly service robots that handle non-clinical deliveries, allowing staff to focus on higher-value tasks and improving guest experiences. Relay has completed millions of deliveries across numerous facilities and is recognized for its practical, safe, and scalable robotics solutions in dynamic, human-shared environments.

Relay’s robots are built for real-world reliability, with strong navigation capabilities, secure compartments, and seamless integration into existing building systems such as elevators and doors. They emphasize safety, ease of deployment, and fast return on investment.

Key Robot-Based Products:

• Relay Delivery Robot: The company’s flagship autonomous service robot. It safely transports medications, lab specimens, medical supplies, meals, linens, and other items in hospitals. In hotels, it delivers amenities, packages, room service, and guest requests directly to rooms. Features include:
  • Advanced sensor suite (cameras, LiDAR, and safety sensors) for exceptional obstacle avoidance and navigation in crowded hallways.
  • Secure, PIN-code or app-accessible compartments with temperature control options.
  • Elevator integration and autonomous multi-floor navigation.
  • High success rate (reported at 99.8%) and strong uptime.

The robots operate 24/7, learn and adapt to their environments, and can be managed individually or as coordinated fleets. They significantly reduce staff walking time, minimize interruptions for nurses and pharmacists, and enhance guest satisfaction in hospitality settings. Relay offers flexible deployment models, including Robotics-as-a-Service (RaaS), making the technology accessible without large upfront capital costs.

Relay Robotics continues to refine its platforms with improved AI, better human-robot interaction features, and expanded capabilities for both healthcare and hospitality markets.